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F.A.Q.

What is your billing policy?

We charge the price of the shirt plus shipping as calculated and shown in your cart. No other charges will be applied. We process payments through PayPal's SSL secured offsite transaction processing engine. We do not store customer credit card information. Your transaction with Rizkushirt is safe! Through PayPal we accept PayPal payments directly, AMEX, Visa, Discover, and MasterCard. You'll be taken to the PayPal site where you *do not* need to register an account if you don't have one. You can pay one time by credit card by choosing the "Don't have a PayPal account option".

 

Where do shirts ship from?

Depending on your order we will ship from one of our facilities in Toronto, Canada or New York State.

 

Do you provide tracking numbers?

Yes! We provide tracking numbers for all United States orders! Tracking numbers will be provided 24-48 hours after your item has shipped out and will be available online. To find your status tracker, please check your confirmation email.

 

Do your shirts come from safe facilities for workers?

Yes! We use Alstyle and Gildan brand shirts which are produced in North America.

What is the average wait time?

Our t-shirts are made-to-order, so there is some time required to print and dry the shirt and prepare it for shipping. In some cases, it can be processed the same day, but we can't guarantee it. All shirts will be processed and sent for shipping in two to three business days after you place your order.
The average wait times are vary for each country. We ship USPS and people in the U.S. should expect their shirt at their door 3-5 business days after ordering RUSH service and 5-8 business days STANDARD.

 

SHIPING SCHEDULE

  • United States:                           1-4 business days
  • Canada:                                    1-4 business days
  • United Kingdom:                      5-10 business days
  • Mexico:                                    3-7 business days
  • Other international countries:   15-20 business days.

 

Refunds and Returns

 

BILLING POLICY

The price you will be charged for the order will be the total amount shown in the shopping cart when checking out, that will be the shirt price plus the shipping fee. We process payments through paypal only at this time and don't store customer's payment information anywhere. Your transaction will be 100% safe and secure with us at Rizkushirt.

SHIPPING POLICY

All orders are processed and shipped out within 1-2 business days after your payment is received. Once it has been shipped out it will take 3-8 business days for delivery within North American and 7-20 business days elsewhere. US/International orders are shipped by USPS and Canadian orders are shipped by Canada Post and USPS. At this time we only provide tracking for orders being shipped to the US. For tracking please check the link in the email confirmation that was sent to you.

What is your return policy?

  • If you don't like it, just return the item within 14 days after you receive it, and we will refund your money minus the shipping fee.

  • Buyer is responsible for the return shipping fee.

  • The returning item must be in the original, resalable status, and all accessories included must be returned as well.

  • Buyers are responsible for returning any shirts they are defective in original packaging and in new condition. You will be refunded 100% for the tshirt (excluding shipping cost))

  • If you are not fully satisfied with your purchase because you feel the item is not what was described or it has some defects in materials, please contact us immediately.

  • We can take back t shirts that do not fit or you simply want to return with a $7 restocking fee, $15 fee for Hoodies.

  • Rizkushirt offers a 100% satisifaction guaranteed return policy. Please email rizkushirt@gmail.com for an RMA number and the address to which your shirt should be returned.

  • Upon receipt, Rizkushirt will refund your purchase

  • This return policy does not apply if it related to the buyer's mistake : wrong choice Size, Color and Design (if more than one design).